Privacy Policy

MIOYM Affordable Homes (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website mioymaffordablehomes.info, interact with our services, or provide your information through forms, SMS, or third-party platforms.

Information We Collect

  • Contact Information: Name, email address, phone number, budget, and location preferences submitted via forms.
  • Property Inquiries: Address or property ID when you request more information about a listing.
  • SMS Consent: By opting in, you provide your phone number for recurring marketing and informational text messages (TCPA compliance applies).
  • Technical Data: IP address, browser type, device identifiers, and cookies for analytics and site performance.
  • Third-Party Data: Data from TurboTenant, Zillow, Avail, Freshsales, and Twilio when integrated with our systems.

How We Use Your Information

  • To respond to your inquiries and connect you with properties that match your needs.
  • To process applications, pre-qualification, and loan-related services.
  • To send marketing and informational SMS and email communications (with your consent).
  • To improve our website, track engagement, and analyze lead behavior with Freshsales and analytics tools.
  • To comply with legal and regulatory requirements (Fair Housing, TCPA, lending disclosures).

Cookies and Tracking

We use cookies, pixels, and similar technologies to enhance your browsing experience and measure marketing effectiveness. This includes tracking from Google Analytics, Facebook Ads, and Freshsales CRM. You may disable cookies in your browser settings, but some site features may not function properly.

Data Sharing

We do not sell your personal data. We may share your information with:

  • Trusted partners such as TurboTenant, Zillow, and Avail for property listings.
  • Third-party processors like Twilio for SMS communication.
  • Financial institutions and FHA-approved lenders during prequalification.
  • Regulatory agencies when required by law.

Your Rights

  • Access & Portability: You may request a copy of the personal data we hold about you.
  • Correction: You may update your information at any time by contacting us.
  • Deletion: You may request deletion of your data, subject to legal obligations.
  • Opt-Out: You may unsubscribe from marketing emails or reply STOP to SMS to opt out.

Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or maintain business records. Lead data in Freshsales is typically retained for 24 months unless deletion is requested.

Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee 100% protection.

Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us:

MIOYM Affordable Homes
Phone: +1-914-566-4696
Email: info@mioym.com
Website: mioymaffordablehomes.info